Suppressing Alerts / Incidents and Problems in OEM 12c

Suppressing Incidents and Problems (Alerts)
Enterprise Manager Cloud Control 12c R4

Sometimes when it is convenient to hide an incident or problem from the list in the All Open Incidents page or the All Open Problems page.

For example, you need to defer work on the incident until a future date (for example, until maintenance window). In order to avoid having it appear in the UI, you want to temporarily hide or suppress the incident until a future date.

In order to find a suppressed incident, you must explicitly search for the incident using either the Show all or the Only show suppressed search option in MyView. In order to unhide a suppressed incident or problem, it must be manually unsuppressed.

To suppress an incident or problem:

Navigate to Incident Manager

From the Enterprise menu on the Enterprise Manager home page, select Monitoring, then select Incident Manager.

Select either the All Open Incidents view or the All Open Problems view.

In the resulting details region, click, Action, then select Suppress.

Choose the appropriate incident or problem

On the resulting Suppress pop-up, choose the appropriate suppression type.

Add a comment if desired.

Click OK

You will see the selected alert has gone from Incident window for a day.

Verifying Suppressed Alerts :

 Click on My Views

In this window you will search your incident as per your choice.

Here I am searching only Suppressed incident.  I select “Only Show Suppressed” from Suppressed search column and will get the list of suppressed incident.